Last updated: 18th of June, 2025.
1. Introduction
Welcome to Finistry (“Company”, “we”, “our”, “us”).
This Privacy Policy governs your use of our website located at finistry.com.au (“Service”) and outlines how we collect, use, and disclose your information when you use our Service. It is part of and subject to our Terms and Conditions and Disclaimers.
By using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Definitions
- Service – The website finistry.com.au operated by Finistry.
- Personal Data – Any information that relates to an identified or identifiable individual.
- Usage Data – Automatically collected data generated by the use of the Service or from the Service infrastructure.
- Cookies – Small files stored on your device.
- Data Controller – Entity that determines the purposes and means of processing Personal Data.
- Data Processor – Entity that processes data on behalf of the Data Controller.
- Data Subject/User – Any living individual using our Service who is the subject of Personal Data.
3. Information We Collect
Personal Data
We may collect the following personal data:
- Name
- Email address
- Phone number
- Mailing address
- IP address
- Billing information (via third-party payment processors)
- Usage and tracking data via cookies
Usage Data
Includes:
- Browser type/version
- Pages visited
- Time and date of visit
- Time spent on pages
- Device identifiers
Tracking & Cookies
We use cookies to improve functionality and analyze usage. You may disable cookies in your browser settings, but doing so may limit the functionality of the Service.
Types of cookies used:
- Session Cookies
- Preference Cookies
- Security Cookies
- Advertising Cookies (for remarketing and relevance)
Other Data (If Supplied Voluntarily)
We may collect additional personal information such as gender, employment details, or date of birth for enhanced user service.
4. Use of Data
Your data is used for:
- Providing and maintaining the Service
- Account creation and management
- Customer support
- Sending transactional and promotional emails
- Improving user experience
- Complying with legal obligations
We do not sell your data.
5. Data Retention
We retain your Personal Data only as long as necessary for business purposes, compliance with legal obligations, or dispute resolution.
Usage Data may be retained longer for security, analytics, and legal compliance.
6. Data Transfers
Your information may be processed outside your country of residence, including in Australia. We ensure that adequate security measures are in place to protect your data during such transfers.
7. Disclosure of Data
We may disclose your data:
- To comply with legal obligations
- To protect our rights or investigate potential violations
- In connection with business transfers (mergers, acquisitions)
- With your explicit consent
We will never disclose your data for unrelated third-party marketing.
8. Data Security
We use administrative, technical, and physical safeguards to protect your data. However, no method of online transmission is 100% secure.
9. Your Rights
Depending on your location, you may have the following rights:
- Access or request a copy of your data
- Request correction or deletion
- Object to processing
- Withdraw consent
- Lodge a complaint with your local data protection authority
To exercise any rights, contact us via our contact page.
10. International Users (GDPR & CCPA Compliance)
- EU Residents: You have rights under the GDPR, including access, rectification, objection, and deletion.
- California Residents: You have rights under the CCPA, including the right to know, delete, or opt out of data “sale” (we do not sell data).
11. Service Providers
We use trusted third-party providers for:
- Hosting
- Analytics (e.g., Google Analytics)
- Payments (e.g., Stripe)
- Email marketing (e.g., Mailchimp)
These providers only access your data to perform tasks on our behalf.
12. Advertising & Remarketing
We may use remarketing services (e.g., Google Ads, Facebook Pixel) to advertise to you on third-party sites based on your prior visits to our Service.
13. Payments
We use third-party processors for all payment handling. Your credit/debit card information is not stored on our servers.
14. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
15. Links to Other Sites
Our Service may contain links to external sites. We are not responsible for their content or privacy practices. Review their policies independently.
16. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our Service.
17. Contact Us
If you have questions or concerns about this Privacy Policy, contact us via our contact page.